There is no doubt about it, hiring a reliable house cleaning in Mason will make your life easier, give you that added leisure time you crave, and enable you to divert your energy into things that make you happy. However, the number of maid service providers has mushroomed in recent years making it difficult to differentiate proven cleaners with an outstanding track record from people who want to profit off the growing market.
Whether you’re interested in developing a recurring relationship or booking a one-time deep cleaning, knowing what to ask your prospective cleaners will save you time, stress, and even money down the line. That’s why today’s post focuses on 7 crucial questions that will help you separate the best from the rest.
How do you interview a house cleaner?
A cleaning company may seem polished on the surface only to turn out that the picture is less rosy when you start to look deeper. What matters the most is not the presentation but what’s behind the scenes. From the quality of workforce and cleaning solutions to flexibility and satisfaction guarantees, the best cleaning companies adhere to certain industry standards, so it’s important to know where to look.
Here’s a list of 7 smart, practical questions you should ask to make sure you’re getting the service you need and expect.
1. Are your cleaners vetted & insured?
The first thing to get out of the way is the issue of trust. Trustworthiness is the number one expectation people have when they are letting strangers into their homes. Always ask if the company runs thorough background checks and whether their cleaners are employees or independent contractors.
2. Do you bring your own supplies?
Some cleaning services come armed and fully stocked with their own selection of supplies, while others expect you to provide them. Always ask what they bring, whether their products are tested, and, if you have allergies, whether their products are hypoallergenic and toxin-free.
3. What happens if I’m not satisfied with the service?
Even the best-rated cleaning companies can have a day off, but the real question is what happens then. It’s crucial that you pick a provider that has a clear policy on how they handle complaints. The best maid services offer a satisfaction guarantee and are willing to reclean after a subpar performance.
4. How do you handle last-minute changes or cancellations?
Sometimes a kid gets sick, you have to deal with work obligations, or there is a sudden change of plans. Life happens and you may need to reschedule or cancel your appointment. Your company of choice should be flexible and adaptable when it comes to cancelations and rescheduling.
5. How do you handle pets while cleaning?
If you have a furry companion, ask how the cleaning team interacts with animals. Are they comfortable working around animals? Do you need to lock your pet in a separate room? Some cleaners are pet-friendly, while others may have a zero interaction policy so it’s best to clarify upfront to ensure comfort on both sides.
6. Are you open to customizing your approach?
Maybe this week you only want your bathroom and floors cleaned, or maybe you want to tidy up the guest room you rarely use. While most households won’t have issues with cookie-cutter packages, it’s comforting to know that your provider is willing and able to adapt to your developing needs.
7. Do you have any achievements you want to mention?
Besides outstanding ratings and testimonials, the best companies have accolades and awards to show for their effort, especially providers who’ve been in the industry for years. While even the best company can get a few bad reviews here and there, high ratings and coveted industry awards are usually a good indicator of the quality of service you can expect.
Where can I find dependable house cleaning in Mason, OH & the surrounding communities?
Whether you’re located in the city center near Pine Hill Lakes Park, the outskirts of town, or any of the nearby cities, including West Chester, Loveland, Blue Ash, and many others, My Maid Service of Cincinnati is the go-to cleaning company near you. With vetted cleaners, top-notch tools, and the ability to adapt to your unique needs and scheduling demands, we are proud winners of the Official Community Choice Award for 2024, endorsed by The Cincinnati Enquirer.
If you want to schedule a professional cleaning service, inquire about the areas of the home that need frequent cleaning, or learn how to prepare for a cleaner’s visit, don’t hesitate to give us a call and we’ll be there to offer assistance and provide the answers.
To give yourself more free time and a spotless home for your loved ones, get in touch with us today!
